We're glad you're here and considering a career with MidAtlantic Finance. If you are looking for a change, something fun yet challenging where your efforts are rewarded, then your search is over. Come join our World Class Team here at MidAtlantic Finance. Headquartered in Clearwater, FL with an account servicing center in Houston, TX; we're one of the Country's most respected sub-prime lenders in the auto finance industry since 1989.
Our Company is comprised of talented and dedicated employees and we're always looking for more of the best and brightest to help us continue to grow. We offer a competitive salary, paid time off, full-time benefits and most of all, the opportunity for internal growth. If you're interested in a career with a company who recognizes the value of its employees, we invite you to consider joining the MidAtlantic Finance family
Monday – Friday, rotating Saturday Shift (4 hours), OT as needed
Location - Onsite in our Clearwater, FL Corporate Headquarters
Overview:
Provide excellent customer service to end-users, must be very well organized and able to work independently and with others in a team environment to resolve issues in an effective and timely manner.
Experience in work station support, network set up, SYMANTEC backup, performance monitoring and system maintenance is preferred. Limited experience is accepted but IT Certifications are strongly encouraged. Starting pay is $17.00 per hour.
What You'll Get:
Weekly pay, Friday
Medical, Dental, Vision insurance
Employer paid Life Insurance
401k with Employer Match
Accrue PTO from date of hire
Advancement opportunities – we promote from within
Referral Bonus
What You'll Do:
Ensure continual network stability, security and reliability by maintaining the local and wide area network hardware, software, and telecommunications equipment.
Respond to and resolve end user requests for assistance concerning their phone systems, desktop problems, thin client support, printer’s and access to the network, and the operation of various software applications.
Assist with network configurations, software support, server upgrades, data migrations, email needs, departmental moves and general network administration duties.
Perform optimization of personal computer operating system; apply OS patches, troubleshoot communication devices including diagnosing problems and providing resolutions.
Serve as the first contact with customers who need technical assistance via the phone or helpdesk ticket system.
Perform troubleshooting using different diagnostic techniques
Troubleshoot, diagnose, and resolve technical hardware and/or software issues
Hands on experience with diagnosing and resolving basic technical issues
Provide feedback on processes and make recommendations on areas to improve
Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
What You'll Need:
In depth knowledge/set up of Windows 10 /11, Microsoft Office 365
In depth knowledge of Windows Server
Understanding of Active Directory concepts and services (DNS, printing, WINS, DCHP, DFS, and GPO)
Familiar with troubleshooting DNS, WINS, DCHP, and TCP/IP
If this sounds like you, please reply below and include your resume.
Mid-Atlantic Finance conducts pre-employment background and prior employment verification once an offer of employment is extended.
Who We Are:
Founded in 1989, Mid-Atlantic Finance has become the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our nearly 275 team members who provide world class service to our clients, customers and partners nationwide.
